Office 365 archive policy not working

Office 365 archive policy not working

Aug 10, 2019 · Regarding to your issue, we can give the following solutions: 1. Mar 21, 2021 · Once you’ve assigned the policy, you can enable archiving on the user’s mailbox. connect to exchange online using remote powershell. We also suggest that you Scan Outlook by using Microsoft Support and Recovery Assistant | Microsoft Learn. May 17, 2020 · I am aware of a fix as below: Open Registry Editor>Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16. In-Place Archiving in Exchange Server helps you regain control of your organization's messaging data by eliminating the need for personal store (. Each Office 365 email enabled account features an Online Archive mailbox. Jul 30, 2019 · Besides, the automatic update doesn't apply to the new mailbox less than 10 MB. If the items have a retention tag, the assistant tests the age of those Jun 16, 2016 · Mailbox A was moved from hosted exchange to Office 365 about a year ago. right clicked on folders and they are set to use parent. Feb 21, 2023 · The Managed Folder Assistant (MFA) is one of many mailbox assistant processes that runs in Exchange Online. Depending on the options, AutoArchive completes one or both of the following actions: Moves items from their original location, generally one of your active folders, to an archive folder. I have assigned it to a user in office exchange. In order to accomodate this, I've enabled auto-expanding archiving for all user inboxes. Connect to Exchange online service. Step 2: Creating Retention Tags for Archive and Deletion Policies. It requires a proper archive policy. Created on May 22, 2018. In-Place Archiving not working. Select Archive in the toolbar. A mailbox item can also have both types of tags applied. The archive mailbox is Apr 21, 2023 · Microsoft 365 Online archives allow for additional storage of users' email messages. Connect to Exchange Online PowerShell. Dec 13, 2022 · So all of them have Exchange Online Plan 2 licenses, with auto-expandable in-place archiving enabled in Exchange Online. After a few minutes (the process is not instantaneous) a new folder will appear in your Outlook Sep 8, 2023 · da-schmoo (Da_Schmoo) September 8, 2023, 9:53am 4. I have enabled his in-place archive. Retention policies and creating a new one. Start-ManagedFolderAssistant -Identity "Chris". Customer has E3, ATP P2, Azure Info Protect In-place Archiving has been enabled in EAC Get-Mailbox SMTP | fl RetentionPolicy = RetentionPolicy : Default MRM Policy Start-ManagedFolderAssistant has been Sep 8, 2022 · When your Microsoft 365 mailbox fills up you can’t send or receive emails until you delete emails. 2) I've created retention tags and retention policies on Exchange. How retention age is calculated in Exchange 2016. Feb 24, 2022 · Hi, i enabled the Archive on a user's mailbox a long time ago but none of his emails have been moved to the Archive (archive is empty). Jan 22, 2019 · Folder Policy: 3 Weeks Delete - Deleted Items (3 weeks) Policy: Add or Remove Retention Policies 3 Weeks Delete - Deleted Items (3 weeks) If it didn’t take effect, you could try to re-assign the policy. AutoArchive doesn't seem to work. 0\Outlook\Preferences. Make sure you have your policy set the way you want. In this article. I've confirmed that is OWA for the user. Thanks and regards, Jun 18, 2019 · I’m trying to set up in-place archiving for a customer and everything appears to be set correctly, yet non of the default MRM policies seem to be applying and Microsoft is giving me crickets. Dec 12, 2018 · Get-RetentionPolicyTag |ft Name,AgeLimitForRetention,RetentionAction. The folder still resides in your mailbox. There properties can be seen only when having a personal archive tag applied. Apr 21, 2023 · If a retention policy is not working as expected, review the following articles first to make sure that you understand how the policy processes items in your mailbox. All using E3 licenses. Check oldest item within all folders of the users primary mailbox. If you moved folders, calendar items, contacts, tasks, or notes to your archive in any other version of Outlook Sep 18, 2023 · PowerShell corner. To enable the archive mailbox for a single user we can use the following PowerShell command: Enable-Mailbox -Identity ruud@lazyadmin. There's a default one, which archives all items older than 2 years. Jan 11, 2022 · This video will show you how to use In Place Archive with Microsoft 365. I'm out of options. If yes, you can use a cmdlet to immediately start MRM processing of mailboxes that you specify. Go to recipients > mailboxes > double click the user. If you moved folders, calendar items, contacts, tasks, or notes to your archive in any other version of Outlook May 17, 2022 · Connect-ExchangeOnline -UserPrincipalName ruud@lazyadmin. Open Outlook client and reght-click on the Deleted Items folder. His mailbox contains items that are ten or more years old and, of course, less down to today. To force retention policy to take effect for the group after setup, please run the following command in powershell: 1. When I click OK the archive starts, but then ends quickly and the pst is ~1 MB. Sign in to Office 365 using your work or school account. In the list view, select the mailbox to which you want to apply the retention policy. Jun 8, 2023 · Hi Vasil, Thanks for the quick response. But one users mailbox is not archiving. If it's not done after 6 hours it may be an issue with the policy/tag, or the items have a more specific tag applied to them. May 6, 2024 · To retain or delete content for a Microsoft 365 group (formerly Office 365 group), use the Microsoft 365 Group mailboxes & sites location. The online archive was enabled long ago and is 80% full. Outlook 2016, Outlook 2019 and Microsoft 365. Issue: Managed Folder Assistant seems not to be processing my items. I've enabled/re-enabled caching mode, recreated email profile, all to no avail. Make sure the Archive mailbox is enabled. The problem: Now we are starting to get full mailboxes and full in-place archive mailboxes. Retention policy is set to one year, where everything older than that should be moved to the in-place archive mailbox. : r/Office365. Refer this blog to know more on auto-archive not working in Outlook issue. For retention labels, this location includes the SharePoint teams site only. Regarding your issue, suggest you to verify the affected user’s Archive enable status from Security & Compliance Center, once status is verified, kindly run the below Sign into EAC with an admin account. Outlook 2010 and Outlook 2013. To configure the work cycle for the MFA, use this syntax: Notes: To specify a <TimeSpan> value, use the syntax d. Feb 27, 2020 · The user has in-place archiving enabled, the "MRM Policy 1" is applied to the user under mailbox features/retention policy. Note: you can use the following 1. Nov 4, 2019 · So based on the policies and retention set it will pull the emails from Office 365 and archive it into EV thereby reducing the mailbox size. Select the email you would like to archive. The Archive page is displayed. Retention policy for the Item-level repository is set to three days. Step 3: Assign the new retention policy to user mailboxes. the policy is not working. Cloud Computing & SaaS. First change it to “no-policy”, run “Manage Folder Assistant”, then assign the policy, run “Managed Folder Assistant”. Symptoms. If you moved folders, calendar items, contacts, tasks, or notes to your archive in any other version of Outlook, such as Outlook You can use retention labels and archive policies in Outlook on the web to help manage your email. However, in some scenarios, the ArchiveStatus property may be set to "None" even though you enabled an active archive for a user's mailbox in Microsoft 365. In Exchange Online, there's a limit to the number of journal rules that you can create. onmicrosoft. It applies to all contents of the mailbox, not just new stuff. The process we followed was: Created the Retention Tag: Applied automatically to entire mailbox (default) – Permanently Delete – When the item reaches the following age (in days): 15. After you do this, the PST file will be in your computer, then Open and close Outlook Data Files (. To configure the same work cycle for the MFA on all Journal rule scope: Defines which messages are journaled by the Journaling agent. Journal recipient: Specifies the SMTP address of the recipient you want to journal. Created the Retention Policy and added Dec 6, 2019 · Vote for Customize an archive and deletion policy (MRM) for mailboxes | Microsoft Learn “The admin does this by creating a retention policy that’s assigned to mailboxes, and moves items to a user’s archive mailbox after a certain period of time and that also deletes items from the mailbox after they reach a certain age limit. For instructions, please see Connect to Exchange Online PowerShell. com. Issue: Items are not expiring as expected. You can manually start the Archiving process via; Outlook 2007. In Exchange Server 2010 release to manufacturing (RTM), the Identity parameter specifies the Mailbox server to start the Note: If the steps under this New Outlook tab don't work, you may not be using new Outlook for Windows yet. For your reference, see Retention policy does not work automatically in Exchange Online for Office 365. When Archiving is in progress, it is displayed in the Status Bar. So kindly log into the (k) user account and verify that the online archive is working and displaying the archived emails. Check AutoArchive Settings. AutoArchive helps manage the space in your mailbox or on the e-mail server that you are using by automatically moving items to an archive location. I have tried looking everywhere on the web for help but cannot seem to find anything that leads me to success. 4) 1. Hello Tomy, Thanks for your post in Microsoft community. We will talk about all the things related to archiving in o First you need to connect with Exchange Online PowerShell. In this portal, click on Policies and then Retention under Data. You might be thinking the policy is not working, but in fact it is there are just not any older folders available in the mailbox. right clicked on user name and Assigned Policy is what we configured. I've tried for the last couple weeks to implement an in-place archiving rule to a particular mailbox that is full to the brim without having any luck. And for the most part everything is good. You can also archive items manually whenever you want. Note: Currently, the new Outlook for Mac supports only the Mail module. The mailbox has the default mrm retention policy but i also tried a custom (2 years move to archive) . For more information about Microsoft 365, including features Feb 21, 2023 · The same policy applies to the user's mailbox and archive. Its job is to process mailboxes that have a Retention Policy applied, add the Retention Tags included in the policy to the mailbox, and process items in the mailbox. pst) (microsoft. These labels and policies can be assigned to both messages and folders in Oct 13, 2023 · Exchange Online Archiving assists organizations with archiving, compliance, regulatory, and Microsoft Purview eDiscovery challenges. Make sure said policy is assigned to the mailbox - EAC, select mailbox, mailbox tab, Retention Policy ← make sure your policy is Aug 4, 2021 · Here is the information article just for reference: Enable an archive mailbox. Step 2: Create a new retention policy. An archive mailbox is a specialised mailbox that appears alongside the user's primary mailbox folders in Outlook, or Outlook on the web (previously known as Outlook Web App, or OWA). As a Microsoft online service, Exchange Online Archiving is designed to help meet the need for robust security, reliability, and user productivity. Close registry editor and outlook and re-open outlook. As of now users cannot access the already archived emails that were done when Exchange was in the environment. Resolution Feb 11, 2022 · Please compare your process with Archive items manually (microsoft. Check if the archiving starts correctly. Users are already migrated from Exchange to Office 365. Tried to troubleshoot by creating new policy and retention tag that is set to move to archive 1 day. The mailbox retention hold is false, I have checked this with May 22, 2018 · JensBOT. Otherwise, the details pane won't open. You will see how to increase your email storage with no additional cost if you have Open the new Outlook for Mac. “ so the retention policy are based on the message age. It can still take several hours after initiating it for it to completely process a mailbox depending on mailbox size and server load. Create a DWORD 'ArchiveIgnoreLastModifiedTime' and set the value as 1. Exchange creates the retention policy Default MRM Policy in your Exchange Online and on-premises Exchange organization. Nov 5, 2018 · Since the retention policy doesn't work for the Deleted Items folder, as a workaround, please try below steps to set the AutoArchive feature in Outlook client to see if it can meet your requirement: 1. Nov 23, 2021 · Microsoft 365 Exchange Online Video Series:This is a step by step video on How to Setup Archiving for a Mailbox in Exchange Online using Exchange Admin Cente Aug 16, 2017 · O365 Online Archiving Not Working. If a user deletes a folder in the Archive mailbox in this scenario and then restores the folder back from the Deleted Items folder, the Dec 10, 2021 · In case, you are facing issues with auto-archive folder as well, you can check auto archive settings, check group policy, review auto-archive exclusions and repair archive PST file in Outlook. Sign in to the new Exchange admin center and navigate to Recipients > Mailboxes. 5 years above need to be migrated to the Archive. Clicking on any subfolder shows the archive policies (except for the 1year that I created). If the archiving still doesn't work, you can try using the "AutoArchive" feature instead. This mailbox processing occurs automatically. com/force-start-managed-folder-assistant-to-archiving-emails-in-microsoft-365/🔹Force Exchange Online Arc Jan 14, 2021 · We use separate backup jobs for OneDrive and Exchange data of this user: OneDrive jobs runs daily at 01:00AM. For example, when you run the following cmdlet in Exchange Online PowerShell to check the archive status Dec 30, 2021 · Hello, I did a quick research and there is this fix: Open Registry Editor> Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16. But that didn't apply. Dec 4, 2018 · Select recipients then mailboxes and then select the mailbox you wish to enable the in-place email archive. Follow the prompts to set up the new profile. Select the Retention tab and click “New Retention Policy”. I started mfa manually for that mailbox but the archive is still empty after weeks. In this scenario, MRM does not work correctly for the mailbox. Nov 10, 2021 · For example, when dealing with a Default Archive Policy (that applies on the entire mailbox), you will not be able to see any archive policy properties on the mailbox with MFC MAPI, such as: PR_ARCHIVE_TAG, PR_ARCHIVE_PERIOD, PR_ARCHIVE_DATE. re-sign into outlook web app, right click the delete items folder, click assign policy and choose the retention policy. I deleted the default 2 year archive and created a default 1 year (365 days) archive. . As mentioned the policy has applied, but on the bulk of emails the date flagged on each email is 1 or 2 years from the date the policy was applied and NOT the age of the email. If there is no hold, just be patient and it will start working on its pace. I thought the default MRM policy would move items older than 7 years old to his online archive, but it is not. ost file under the Outlook desktop client, but Archive mailbox is separate mailbox where user can manage space for the primary mailbox storage. Policy and tags works on other mailboxes. However, I'm running into an issue where a few mailboxes still have a lot of emails older than the retention policy (3 months -> archive). 🌍The text version of this video: https://bonguides. The default archive policy assigned to users' mailboxes moves items to the archive mailbox two years after the date the item is delivered. If you do the same steps above, please delete this folder in your computer. Mar 11, 2024 · Hello Logan Boswell, Thank you for the detailed response! Using an E3 license allows you to have online archiving. Retention policy and tags applied to mailbox, but are not working. Sep 16, 2022 · To access the Exchange Online Archive mailbox in the Outlook, the user should have the Office 365 ProPlus license. If your policy name is different, replace the value in the inverted commas. if the steps above don’t work for you, please provide the Jul 30, 2019 · If not, check the Online archive is correctly enable from O365 console. Applied that on the shared mailbox and on a regular mailbox and it did not work. Hope you can help. First, edit the archive policy, change the name and the retention period using the portal: Or using PowerShell: Set-RetentionPolicyTag -Identity "Default 2 year move to archive" -Name "6 months move to archive" -AgeLimitForRetention 183. He his very near his 100GB limit on his primary mailbox and getting warnings. Journaling mailbox: Specifies one or more mailboxes used for collecting journal reports. I recently went in and enabled the in-place archive and then applied a custom Retention policy. Open Outlook for Mac. We set the policy up about 20 days ago. Enable-Mailbox -Identity UserAliasOrEmail -Archive. I waited a day and then ran Start-ManagedFolderAssistant -Identity <email address> to force a kick off manually and I'm still not seeing any movement or archiving happening on the mailbox almost 24 Feb 27, 2020 · The user has in-place archiving enabled, the "MRM Policy 1" is applied to the user under mailbox features/retention policy. Then open outlook in safe mode according Unfortunately though the policy isn't working and no emails are being deleted. Disabled in-place archive mailbox. Once the new profile is set up, open Outlook and see if the archiving works as expected. Step 4: Enable an archive mailbox or Go to Exchange Admin center > Shared Mailbox > search for your shared mailbox > Mailbox features > Enable Archive. Aug 29, 2023 · 5. I have auto-archive setup and manual settings for the deleted item folder to delete items after 5 days for my school and 3 days for my personal account but neither of them is Using Office 365 online archiving and retention policies. Then, you can set conditions to move certain items to your archive folders. All was good! Mailbox B was moved at the same time. Select Classic Outlook and follow those steps instead. You can use the Start-ManagedFolderAssistant cmdlet to immediately start processing the specified mailbox. Hello, I have Microsoft office 365 installed on my computers with both my school and personal accounts logged in. File-> Tools-> Clean Up Old Items…. At one time you could change the destination folder when you Mar 14, 2023 · Generally, Archive mailbox will not generate any . To assign the new MRM policy with PowerShell, use the following cmdlets: Get-Mailbox -ResultSize unlimited | Set-Mailbox -RetentionPolicy "Auto-archiving policy". From a retention perspective, the primary mailbox and online archive should not be looked at as separate entities. The Managed Folder Assistant uses the retention policy settings of users' mailboxes to process retention of items. Jun 16, 2020 · Step 1: Create a custom archive default policy tag. May 19, 2021 · Option 3: Manual Archive settings. 1. Therefore, the cloud-based archive mailbox cannot be found by Exchange Server, and MRM stops processing the mailbox. Mar 2, 2021 · Microsoft outlook 366 auto archive settings not working. Conclusion. (Note: please add affected user account email id in the below command) If you found archive mailbox size Hi Kyle, You may please try to apply retention settings to a mailbox immediately by forcing the Managed Folder Assistant to process a specific mailbox to check whether the items can move to archive in accordance with the policy configuration. Regards, Darpan. After you have enabled the Online Archive it will become visible in Outlook below the primary mailbox. This can be done in the Exchange Control Panel under Recipients, Mailboxes on the right menu. The new tag for online archive usually starts working after 7 days but can be forced to run using PS Start-ManagedFolderAssistant However, MRM won't work if there is any hold - Legal/Litigation Hold, Retention Hold, Delayed Hold, In-Place Hold etc. In Powershell, you can run the following cmdlet while connected to Exchange Online. Data Lifecycle Management > Microsoft 365 > Retention policies; Data Lifecycle Management > Microsoft 365 > Label policies; Records Management > Label policies; Select the policy to open the policy details pane. Here are the steps to set up AutoArchive: 1. com). hh:mm:ss, where d = days, hh = hours, mm = minutes, and ss = seconds. right clicked folder, properties, policy tab, under online archive selected "move items to archive when older than" and selected 1 or 2 years. That way, you can control which items to archive, where to store them, and how old an item needs to be before it can be archived. Consider the following scenario: In an Exchange Server environment, the default retention policy is applied on the In-Place Archive mailbox. Feb 16, 2024 · After 30 days, the contents of the original archive mailbox are permanently deleted and can't be recovered. 3. 1: 106: April 28, 2024 MFA isn't a critical process. question. Feb 22, 2023 · Identify the Exchange retention policy assigned to the mailbox. Retention policy for the snapshot-based repository is set to two days. Exchange jobs runs daily at 02:00AM. The archive mailbox is an additional mailbox that's enabled for a user's primary mailbox. For your reference see under Step 5: Run the Managed Folder Assistant to apply the new settings. As a test, I set the policy on my inbox to Personal 1 year move to archive. File-> Cleanup Tools-> Archive…. Archiving process is not designed to start Step 1: Enabling Archive Mailboxes for Users. Step 4: Assign new Retention Policy to User Mailboxes. Jul 7, 2023 · Next, we’ll use the Enable-Mailbox cmdlet to enable the archive mailbox for this single user. Aug 27, 2018 · The ‘Archive’ option that is included with all Office 365 mailboxes simply moves an item into the folder named ‘Archive’ when you click the ‘Archive’ button in OWA or Outlook (in Outlook you can also press the Backspace key). I'm not sure what I'm missing here. To manually apply the policy to your mailbox, you can follow the steps below to force processing it. Jul 25, 2014 · 1) I've enabled archiving on the user's account from within Exchange. But what if you need those emails? Maybe instead you use a Mar 21, 2023 · So suddenly, the automatic archiving is not working on a specific shared email. In the left pane of the Security & Compliance Center, click Data governance > Archive. PST or . Sep 6, 2021 · I have enabled the mailbox archive status. The new policy is, with the new 3 month to archive . Meanwhile, please make one another retention policy and assign that another retention policy to user’s mailbox and after that please try to identify the result via running ManageFolderAssistant PowerShell command. Items can be automatically moved to Archive folder by creating Outlook inbox rule: Select your mailbox in Outlook client > under the Home > Rules > Manage Rules & Alerts > New Rule. In this video we will get to know how to fix emails not moving to the Archive issue in office 365. Note: New Outlook for Mac supports only the mail module. The retention tag has a retention period of 2 years (Type default-automatic) with a retention action is to Move to Archive. Check whether your Outlook application is up to date. The mailbox retention hold is false, I have checked this with Feb 21, 2023 · Step 1: Use the Exchange Management Shell to configure the work cycle for the Managed Folder Assistant. Jun 19, 2016 · However, it seems the rules applied have not taken effect. 6. Dec 11, 2017 · Office 365 Archiving not working. Enable-Mailbox -Archive -Identity alexw@x3v6p. Administrators don't need to define such a policy. Used the command on the shared mailbox and it worked, some items were moved to archive. In Place archive policy not working. In on-premises organizations, the policy is applied when you create an archive for the mailbox. Jan 6, 2022 · As seen on the screenshot the archive is slowly increasing in size while the primary is slowly decreasing. The policy is automatically applied to new users in Exchange Online. Do not worry if the items are not moved to the archive automatically. 0\Outlook\Preferences Create a DWORD ‘ArchiveIgnoreLastModifiedTime’ and set the value as “1”. Feb 13, 2024 · Explores some common issues that prevent messaging records management (MRM) from correctly deleting or archiving email messages in Exchange Online. Outlook 2010 / 2013 / 2016 / 2019 / Microsoft 365: File > Options > Advance > AutoArchive Settings. Cause. I created a custom MRM policy Sep 18, 2020 · I go to FILE - TOOLS - Clean up old items and highlight by email account, make sure the 'archive this folder and all subfolders' is checked, indicate the older than date, check 'include items with do not autoarchive checked' and indicate the pst for the data to go. run the command: start-managedfolderassistant -identity *** Email address is removed for privacy ***. Archive policies control how long messages are left in an email folder before they're moved to an archive. nl -Archive. Select mailbox features > check the Retention policy. For retention policies, this location includes the group mailbox and SharePoint teams site. microsoft-office-365, Custom Archive policies 365. I added also a new tag to identify my outlook is using the new one. If I right click on the main folder it shows that there is "no default archive policy". The Retention Policy applied to this mailbox, "Default MRM Policy," should be reviewed. Feb 21, 2023 · A retention policy can contain both archive tags (tags that move items to the personal archive mailbox) and deletion tags (tags that delete items). Drag and drop email messages to and from your archive folder as needed. Retention labels control how long your messages will be saved. 4. We migrated users to O365 last week. 2. And I've added this policy to my mailbox yesterday evening: But this morning, my Outlook (after restart also) Still doesn't show the new policy with the three months. Tip. This article also provides steps to identify the root cause and resolve the issues. Step 3: Creation of the retention policy. Explore your Online Archive folders. Now run the below command to get details about your mailbox retention policy and archive mailbox size details. To do so: Go to https://protection. Click on "File" in Outlook. From the information in the right hand side panel select Enable under the In-Place Archive heading. nl. Retention policies link in the Compliance portal. In the folder pane of your email, find and expand your Online Archive folder. Give it some time. Backup Office 365 Using Professional tools. Connect to Exchange Online PowerShell with an admin account. In the details panes for that mailbox, select Mailbox, and then for the Retention policy section, select Manage Mar 27, 2018 · Hi. You'll get a pop-up notification confirming the action and giving you the option to Undo. Do one of the following: In Outlook 2013: Click File > Info > Cleanup Tools > Archive. Jan 31, 2022 · Archiving will start as soon as the archive mailbox is enabled. In the folder list, find and expand your Online Archive folder to see its contents. Aug 16, 2017 · O365 Online Archiving Not Working. The deletion tag is applied on the Deleted Items folder. pst) files and allowing users to store messages in an archive mailbox. May 15, 2018 · Please click edit of "Applies to contents in this locations" of the policy setting page>click choose groups, check if the group has been selected for this retention policy. Re-enabled in-place archive mailbox, reapplied retention policy. Sep 19, 2022 · I have a user with an Office 365 E3 license. May 21, 2024 · How to create a custom messaging records management (MRM) archiving and deletion policy to automatically move items to a user's archive mailbox. File-> Archive…. Select yes to enable the in-place archive. Using The Classic Exchange Admin Center I have added a retention tag to a new retention policy. After enabling " Archive mailbox", user can try to check if they can move email from their primary mailbox to online Archive mailbox account. So if you re-enable the archive more than 30 days after disabling it, a new archive mailbox is created. office. com) to check if you can see the emails. The feature do nothing when I enable AutoArchive on my Deleted Mails folder and select that I want it to delete all mail older than 1 month permanently. to assign the policy to all mailboxes in your organization. Oct 9, 2013 · Summary: 1. Feb 21, 2023 · Use the new EAC to apply a retention policy to a single mailbox. To check Outlook Archive settings, go to the following locations: Outlook 2007: Tools > Options > Other > AutoArchive. The MFA has been force-ran on these inboxes multiple times, but it just doesn't seem to want to archive these emails. Make sure that you select the policy name and not the corresponding checkbox. This works for many users but for the majority, this Online-Archive mailbox simply does not show up in their Outlook client. Confirmed in-place archive mailbox & retention policy was removed from OWA. To check the user license type, go to Office 365 Admin Center and verify that the user has the adequate license type. First determine which policy is assigned to the mailbox by running the following command: Get-Mailbox <Identity> | fl InPlaceHolds, Retention*, ELC*. For some reason the messages older than 6 months (and there are messages older than 6 months) are not moving automatically to the online in-place archive. In Outlook 2016: Click File > Info > Tools > Clean up old items. May 15, 2020 · To create a retention policy, log in to the Microsoft 365 admin center, expand Admin centers, and click on Compliance. I applied the policy a couple days ago, but I thought that it could be forced to start with the command Start-ManagedFolderAssistant <mailbox>, I don't have access to the mailbox right now as to check if emails have been moved because the user is currently abroad, but I tried the powershell cmdlet Nov 9, 2021 · I have deployed a new Policy instead of using the default. Online/In-Place Archive Not working. Within the day, I saw the mailbox size drop in half as emails older than 2 years were moved to archive. The account has an E3 license, has in-place archive enabled and verified, Auto-expanding Apr 11, 2023 · If you’re not able to enable AutoArchive in Outlook, follow the given solutions: 1. This issue occurs because the web proxy is not set when the server that is running Exchange Server tries to connect to Office 365. jl si lc am ao zt fc vw yq sv