I have tried the following several times: Restarting computer. If you're still having issues, you might need to contact Steam support. I am using one monitor @ 2560x1440. Right click the Steam icon at lower right of your screen. Unfortunately I got SteamVR in Safe Mode - which happened after some time of normal performance : (. Very strange as I also have a Rift-S on the same computer and it turns on and runs Oculus Home (I used to have a directory called settings in my steamVR dir that told my setup to use the Rift instead of the Index (I now Sign into get personalized help for Valve Index Replacement Tether. You could plug your Index's HDMI cable into a Linux PC, in which case it should show up as another monitor, and then send whatever signal you want to it, but it won't do anything useful. Same shit here. Plugging the USB and DisplayPort cables into different ports. 0/3. In this state the volume works, the image works. I asked the steam support but they keep giving me the exact same tasks. Now, while Steam is running, plug in the Index USB connector and then the Displayport connector. 99 Get it as soon as Tuesday, Jun 18 Tether disconnected at headset Had a windows update followed by a steam update, and now SteamVR wont run. Make sure the tether is fully plugged into the HMD. I preordered the thing. be/sCM0JRUxmPEDiscor Step 2 Remove the head strap clip. It was working perfectly fine up until this moment. Adjusting power settings for my USB ports DDUing my GeForce drivers etc. Please check your headset's connections and try Bit more info to help you triangulate: I have a pci-e USB 3 card that I use to interact with my other headsets without issue. Award. There was still a backlight inside the headset when it happened, however upon restarting the headset to try and fix the What fixed it for me was power cycling the headset: closing steamVR, unplugging the breakaway, then waiting like 10 seconds or so and plugging it back in. It can look like it’s connected even when it is not. Reseated the cable connection behind face gasket. This video focuses on the Valve Index, VALVE INDEX IS DEAD - STEAM CUSTOMER SUPPORT EXPERIENCE + HOW TO CHANGE YOUR VALVE INDEX CABLEBorn to RespawnThrillseeker: https://youtu. Date Posted: Dec 3, 2020 @ 12:01pm. you definitely want to watch a video as it's a bit tricksey. I've tried multiple fixes with no success, including: -Trying different ports for both HDMI and USB -Connecting headset power brick into different outlets -Unplug/Plug breakaway connector -Using Developer Nov 13, 2022 · Valve Index headset plugged in; Do: Within Steam, start SteamVR; SteamVR starts, but says "Headset Display Disconnected" Hit "Reset Headset" SteamVR shuts down, and starts up again, but says "Headset Display Disconnected" Device / Platform. x port I plug the Valve Index into. I for the life of me can't get this thing to turn on anymore. 1 current), flashing BIOS, and reinstalling SteamVR and removing folders in my steamapps folder and A) Not really, and B) If SteamVR can't connect to your headset, chances are slim that anything else can. Valve Index Replacement Tether - If your headset is still under warranty, contact Steam Support before purchasing replacement parts. All I get are black lenses. My Valve index arrived earlier this week, and it worked fine during the set up and for the 40 minutes or so that I used it afterwards. 0 Virtual Reality Headset Cable Kit. Further, when you go to put it back on Step 5 — Disconnect the tether cable Pull the tether cable straight back out of the headset. Don't physically disconnect and reconnect, that is not necessary and will lead to damage to the connector, do it from the mains switch. I check the cable going into the index itself in the top left, make sure it's nice and snug. I suspected it might be the tether. I have been battling with this for the last several days and have yet to find a solution. Now when I load up SteamVR it flashes "Headset Disconnected, Your headsets's display cable has become disconnected. I had the same problem as you in the past and in my situation the whole tether cable was faulty, so I had to get a new one. However I woke up this morning to play and keep getting "tether disconnected at headset. Restarting Steam and SteamVR. I read somewhere that you have to really push it in to get it seated right, but I don't get the "click" they talk about. nofio Wireless for Valve Index is a wireless adapter designed specifically for use with the Valve Index. After the reinstall the Index does not work anymore. However, a… Jul 18, 2019 · I have the Valve Index headset connected to my computer, but the headset display will not turn on when I wear the device. Hi, on the second day of owning my Valve Index, the screen suddenly turned off while playing. 0, and one proprietary connection for power and additional data. Valve Index Headset Face Gasket Bezel… Guide ID: 151355 -Draft: 2022-06-30 Went to the PC and reset the headset. This step is easier to do if you have already detached the side piece in Step 1. Just try to pull it out, no need for external tools, you also don't need to use excessive force. "Please plug in Especially given that original Valve tether design didn't last for more than 1. AMDBulldozerFan69. 2 USB 3. I check all the connections, try different display ports, try different USB ports (all USB 3. Estimated shipping dates are subject to change and are updated frequently. I vividly remember opening the Index kit two days ago with awe, it was the first VR headset I ever had but then there was immediate concern when I saw that the tether leading into the face gasket was crimped/ visibly bent as the untouched headset sat in the box. 1 that plugs into your GPU on the back of your PC, one thin cord that plugs together and then the main power plug) Restart PC and log into Steam. I have updated drivers too. - This accessory is unreleased. Now my headset won't boot. ADMIN MOD Tether Disconnected at Headset . All of my cables (Display cable, USB, and Power cable) have been Likewise check the cable end that goes into the headset and press to make sure it’s firmly seated. 22. r/VRGaming SteamVR reports "headset not detected (108)," no matter which USB 3. 0 to usb 2. I really want to enjoy my headset and I cant really do that! Archived post. I've been very careful about the tether and have taught my kids how to carefully plug/unplug the headset between uses. Reset the "Remove All SteamVR USB Devices" option. Before following instructions below, be sure you've tried the following: Check your headset connections (power outlet, USB, DisplayPort, PC, breakaway connector). It's very stiff, but will come off of you press firmly in the center of it with some slight upwards force. I tried doing as it says, no difference. Reinstalled index usb drivers. 4,530. now that we're in salvage mode, watch a video on how to disconnect the tether at the headset. In summary, make really sure that the cable is really connected behind the gasket and push it inside with an almost unreasonable force. Step 6 — Remove the face gasket bezel Use a T5 Torx screwdriver to remove the four 6. 30. Jul 8, 2019 · I have followed all faq, reset headset, etc, it appears I am seeing possibly a hardware or driver failure before getting into SteamVR at all. The Valve HMD entries also do not appear in lsusb , but I can access the cameras using a webcam program ( Cheese ). Edit: Deleting steam VR related usb drivers, seems to make it work for a short while. ” Almost every time. Please ensure the connection behind the face gasket is firmly seated. Remove the cable from the headset by pulling it straight out, away from the lenses. Pry up on the head strap clip until it is unclipped from the head strap. 99 $ 34 . (This happened right after an SteamVR update was applied (automatically). Crash dumps [Required, if applicable] No response. I have everything single thing plugged in, but nothing is connecting. I know this is super old but I think I may have narrowed down the location on the cable where it breaks. my drivers are up to date on my gpu and windows is up to date as well. That has helped me when sometime the Index started being detected as a monitor. Or create your own and share your tips with the community. Click "SteamVR". Updated to SteamVR Beta and reinstalled firmware. Jan 20, 2020 · Index Headset is showing blue lights When plugged in to ANY usb port, connection sound and notification register Connecting to MiniDP port does not cause any kind of notification on screen (normal) Attempted Solutions: 1. amazon. Then, following the cable on the upper left, make sure the connector is fastened to the headset. Good luck! I recently extended my Valve Index cables so that I could use cable management to make my VR experience feel wireless. Blue lights are displaying on front of Index headset. During reassembly, visually verify the clips on the face gasket bezel are aligned with the headset before sliding it into place. I have been trying to get it to work all night, but nothing. 4. Last week my Index got shipped and I was happy with the easy setup and and the more or less instand playability. 2. Disabling direct display mode will display the desktop on…. The crescent connection at the back of the headset does indeed come off. SteamVR is giving me the silly little green wireless icon. Please replace the headset. I have also restarted my computer multiple times and reinstalled steam and steamVR. Archived post. Taking out and plugging back in the breakout cable. tether disconnected at headset even though it is connected. I tried all of the fixes online. Dec 3, 2020 · I've gotten the Index a few weeks ago and just today when I started up steam VR and it told me that the tether was disconnected at the headset, I checked and made SURE of it to click in and it is still giving me the issue. Two or more recommended. Blue lights. Question/Support I got my index yesterday, the same thing yesterday but I decided to put it off until today, I've been waiting for valve to get back to me, but they take a whole day to respond, if anyone knows what is wrong, thank you, and have a nice day. Enabled/disabled direct display mode. Mar 20, 2020 · Aug 17, 2017. " They replied within 2 hours, and after a couple more messages (sorting out some miscommunication and shipping details) they sent me a pair of clips which arrived a week later. But the headset is connected, when im playing it will suddenly go freeze and say tether disconnected. Reinstalled latest NVIDIA drivers. Yesterday I was getting tether disconnected at headset and I fixed Dec 8, 2021 · This may or may not resolve everyone's issue with this VR beast, but I haven't had issues since then. The VR icon doesn't show up at the top of the Steam app window while plugged in anymore. I can open the Display mirror on my Step 5 — Disconnect the tether cable Pull the tether cable straight back out of the headset. It was announced in June 2022. What problem are you having with this product? Log in for more personalized options. The cable fits snuggly over the connection point closest to the headset. ) the cable guide in the headset is an insult. Learn More. I've disconnected each wire all together and individually from my computer and from my headset, no change. Last edited by William Try completely unplug the headset, uninstalling Steam VR, restart PC, plug in headset, install and run Steam VR. Step 2 : Disconnect from the headset. Please ensure the connection behind the face gasket is firmly seated I thought this to be really weird since it was very very difficult to disconnect the cable from the HMD in the 1st place and I take a lot of care when placing the HMD down. I have had it since March 2020, and since then it has been working with absolutely no issues. First, remove the face cushion thing. Model #: V004239-00 $67. ) the strain relief on the headset actually *causes* a forced bend between where the headset holds the cable in place and where it plugs in. Unless I had already been running VR and just shut it off for a few minutes. I always hear the USB connection noise when I plug it in. - This accessory is a Wireless Adapter. Jun 28, 2019 · I got it fixed by changing my USB from 3. Steam vr is telling my headset tether is disconnected, even though it isn't, and I keep getting a warning saying my headset isn't detected. I tried the valve on a different computer and it worked immediately so I suppose its a software issue? Mar 23, 2022 · KIWI design USB Radiator Fan Accessories Compatible with Valve Index, Cooling Heat for VR Headset in The VR Game and Extends The Life of Valve Index $34. I install SteamVR, plug in the base stations, charge the controllers and connect the headset to the appropriate ports, everything hooked up. To avoid breaking the tabs, lift one side out and away from the headband at a time. It can't be, the blue lights are still on, on the headset. " I have googled and tried every single fix people had but also most of the posts seem to be from last year or march. It looked neat apart from the trident connector having a slightly bent wire near the display port that connects to VR. Nevertheless i had to reinstall my device at the weekend. I checked the cabels, seems fine. It occasionally says tether disconnected, other times it says no tracking, and other times my base stations aren't showing up as connected/cant find base stations when I search for them. Thu Mar 19 2020 09:57:09. Aug 2, 2020 · I waited 13 weeks for my valve index and am getting 108 and 208 errors and cable disconnected at display. Next, align the clip with the recesses, verify the It's quite common to have to cycle power on an already connected Index to get it to show up. Howdy All. com/gp/product/B00JX1Z It can't be, the blue lights are still on, on the headset. 76 – to the headset. Finally I launch SteamVR and. To reinstall, first locate the recesses on the head strap for mounting the clip. So I just got a gaming rig and got my index delivered and have been playing half life for the last 2 days and LOVING it. I have tried everything! Updated usb drivers bought new usb pci express card bought new gpu 1080ti swapped for rtx 2080ti. Remove the cable retention clip towards the rear of the headset. 206 - [Status Alert] Headset Display Disconnected (208) Thu Mar 19 2020 09:57:10. #12. Tried every refresh rate option. Restarting - No Improvement 2. Enabled Direct Display Mode. this is a old post of mine i had to repost it it got I reluctantly bought a new tether, did all of the replacement for it, and now it's telling me that it's disconnected from the headset. Log in to your Steam account to get help with your Steam games, contact Steam Support, request refunds, and more. Please check your headset's connections and try again" pop ups. Sep 23, 2022 · fully disconnecting and reconnecting the tether cable, cycling power through headset while unplugged, changing USB ports (directly to the mobo's tabled vr ports), plugging the ac adapter to different plugs, reinstalling AMD drivers (ver. Headset's Display Cable has become Disconnected (mid-game) Question/Support. If reconnecting the cable won’t work contact steam support. When I play SteamVR the widget displays a "tether disconnected at headset". Valve Index Base Station. so basicly pluged my headset in a couple of months ago and came to reddit today for help the index has no lights is connected to pc and power just not turning on i need some help i have tried updating geforce drivers still nothing. For discussion of the Valve Index. My Index display is black/off, and the front lights of the Index are solid red. Insert the flat end of a spudger in between the bottom of the head strap clip and the head strap padding. Now I get constant "Headset disconnected - Your headset's display cable has become disconnected. That should just come right off with some wiggling. Mar 20, 2020. Updating all drivers/BIOs - No improvement 3. We have it plugged into a 6800 XT on an MSI MEG x570 Unify mobo. $149. Tried all usb ports. Steam VR will not detect the Index as being plugged in. All orders will be processed in the order they are received. Try to pull it out while jiggling the cable a little bit, and it should come out after maybe 10 seconds : Picture after the cable Thank you very much! I think it was the same for me! My USB hub with RGB keyboard and wireless mouse plugged into it was probably the problem. Disconnect the Index cable at the small connector that is between the headset cable and where it splits into the 3 seperate cables. It would either say it's connected but the graph goes pink and there's no display, or it would give the 'tether disconnected at headset error'. - This accessory is only compatible with specific VR headsets. No response. I’ve had the index for two days and I’ve been troubleshooting for a few hours and I’ve only been able to play about 30 minutes of a much interrupted game. It tells me that my headset tether is disconnected at the headset. Please ensure the connection behind the face gasket is firmly sealed. USB HUB I used https://www. They were few and far between and only noticeable in loading screens. I've tried reconnecting the tether, the trident cable, the USB/DisplayPort/Power all individually and separately, and yes, I've made sure to plug it all the way in , even adding pressure does nothing. 5 year of moderate usage, and it breaks because they designed it wrong. New comments cannot be posted and votes cannot be cast. Valve Index tether damaged straight out of the box. Give that a shot before you go through the trouble of anything harder. Blue lights come on during restart until about 30-45 later and they turn red again. im 100% its software problems now Seriously my Index just stopped working, please fix. When I restart the headset, the lights boot up blue, but then steam VR throws up the message "headset disconnected" and soon after the lights turn red again. Restarted the headset about 50 times and get the same results. The breakaway point and headset connector would be my first places to check if a cable issue was suspected. But yesterday I went to play again and the speckles were horrible and there was audio cracking as well. 1). Hi, try to disconnect the cable that is connected directly to the headset near the lenses and reconnect it again. I didn't touched the valve for some months, i plug it in, it gets recognized as another screen. 0. Valve Index Headset Eye Tube Gasket R… Guide ID: 150319 - Draft: 2022-06-30 Sep 8, 2022 · 208 is a problem with the HMD being detected over the GPU. I had a similar problem and it turned out the Index itself was in some kind of crash/hung mode where it couldn't work anymore and caused all kind of problems on my PC. 00 - Shipped Dec 26, 2019 · Hi Bend Yes, I forgot to mention in my first post but I did try to re-seat the cord, blew it out with compressed air, un plugged and plugged in every cord on my computer in different orders etc. Add to Cart. Thanks! SteamVR > General Discussions > Topic Details. 00 Transaction ID: 154746551418377**** Payment Method: PayPal Purchased: Jun 29 @ 5:58pm Transaction ID: 154746633049442**** Payment Method: PayPal Purchased: Jul 5 @ 12:32am Valve Index Base Station - £139. 0. Grab the left edge of the face gasket bezel with your hand and slide it off of the headset. Question/Support My bunny chewed through my wire, so I replaced it with I had all sorts of issues getting my Index working. #1. Browse and rate player-created guides for this game. Seriously Valve, I trusted you. Saw that when I connect the headset (or pwoer it on) it shows as "Generic USB Hub" in my Device manager and if I disable the device then the tether warning goes away but I still have the "Please plug in your headset" message. General troubleshooting. Requires Vive Pro or Valve Index Headset, Controllers, and PC. true. 207 - [Status Alert] Headset Display Disconnected (208) Symptoms: As the title says my headset will flicker between the correct image and grey pretty often. 00 - Shipped Valve Index Base Station - £139. No response Take off the face gasket and press the cable into where it connects at the headset. I filed a ticket HT-MPN8-MDHF-XFRK Saturday with no response yet. Unfortunately, the pulley system is not supported by valve and also discouraged, from previous talks I've had with the support fellas Valve Index VR Replacement Tether DisplayPort 1. reinstalled steamvr and switched to beta. It refuses to turn on. The headset is on and in standby. My graphics card is a GTX 1080. 5. Locate the connection ports on the Valve Index headset. There are three ports: one DisplayPort, one USB 3. CorbennRDM. Multiple other users have similar or the same problem based on the reddit thread: https://www. Jun 17, 2022 · The nofio Wireless for Valve Index is a VR accessory manufactured by nofio. Feb 24, 2021 · I just call them cable clips but Valve might call them Tether clips while an official reseller of the clips lists them as "Valve Index Headset Head Strap Clips. I only wish Valve had made specific mention that their tether is overly delicate and that a ceiling pulley system is best for using the headset. Another user suggests checking the power cable connection, but the original user says they have done that many times. Mar 26, 2020 · Within 2 weeks the new head set was in my hands. 00. 0 mm screws securing the face gasket bezel to the headset. Tether disconnected at headset - your headset's cable has become disconnected at the headset. This solution was given to me by Valve support. You see, the cable comes tightly wound in the packaging, with the breakaway connector already connected, and I think the part of the cable marked here (on the trident-connector side) is responsible for a majority of failures. May 25, 2020 · Unplug everything related the the Valve Index from the PC and power plugs (There's 3 cables. Jun 27, 2019 · Only way to fix it (and its hit an miss) disconnect the index at the break cable, turn the PC off, turn it off at the socket for 10 seconds. Sep 30, 2021 · Just got my fresh valve index this morning and thought this would be a fairly easy setup, but boy was I wrong. Once i install the steam vr the valve gets disconnected and everything goes dark. The problem, Tether disconnected at the headset. Fixes are things like clean uninstall of the GPU driver then reinstall GPU driver, or changing the port on the GPU that the HMD is plugged into, or unplugging 2nd and 3rd monitors from the GPU, so the GPU has just the 1 monitor and the HMD (don't plug your monitor into the motherboard's video port), verify a pet didn't chew your tether “Tether Disconnected at Headset Your headset’s cake has become disconnected at the headset. The author of this thread has indicated that this post answers the original topic. So I try unplugging it and plugging it back in. I just PM'd the valve support reddit user, and am posting here hoping for some help. alejandro712. Worked fine for the index prior the day 1 firmware update too. Related Valve Index Virtual Reality headset Virtual reality Gaming forward back r/OculusQuest A place to discuss the Meta/Oculus Quest, Quest 2, Quest 3, and Quest Pro Things I have tried: Made sure USB drivers and graphics drivers are up to date, Restarting PC many times, Trying other USB Ports, Running Steam as administrator, Enabling and Disabling direct mode, cycled the power, A couple other things that I am blanking on trying to remember. Connected the usb and displayport to different locations. Unplugged every cable so many times. Be sure that all Index cables are properly connected to the hmd. This then works until the next time I turn it off and the problem returns. Power off your computer and unplug the original tether from both the computer and the headset. Help is also available if you can't log in, need to reset your password, or May 5, 2020 · Surprised that I couldn't find a video showing this! Here ya go! Hello, I've recently got a used Valve index full kit. Tether Disconnected at Headset Your headset's cable has become disconnected at the headset. If you repeatedly lift your strap to don and remove your headset, you cause damage over time to that joint. Etc. Connect the replacement tether to the corresponding ports on the Valve Index give valve support a call and maybe they can help you. SteamVR (v1. Otherwise, the support page says to contact Steam Support. I bought: Valve Index VR Kit - £919. . Tried to: Reinstall windows 11 Reinstall windows 10 Tried steam vr on Fedora Nothing yet. 179 - [Dismissable Warning Removed] DismissableWarning_HeadsetTetherDisconnected Thu Mar 19 2020 09:57:10. May 9, 2021 · The display on my headset works though and the sound as-well because when I turn off direct mode it turns on. Restarted steam/computer. I have no clue what is wrong with my headset it just keeps saying "tether disconnected at headset". hopefully it's just the cabe and a replacement will do the trick. reddit Jun 18, 2021 · There are a few engineering reasons for this: 1. First the defective knuckles, now the defective cable which costs a fortune. In the end I found an updated ASMedia USB driver to install and specifically used the port provided by the ASMedia chipset, and even now I still have to be sure to plug in the headset AFTER I boot my computer (or more easily, unplug the power cable from the trident cable and plug that back in) Valve Index Virtual Reality headset Virtual reality Gaming comments The problem, Tether disconnected at the headset. I was enjoying multiples games that I got for two days. 3. Turn it all back on and boot to windows, load steam, connect the break cable. A user reports a problem with Valve Index headset not detected or disconnected by Steam VR. 16) is able to connect to the headset, and I can "wake up" the device by moving it around and putting it on my head (this takes the device out of stand by mode, but does not turn on the display). Step 10 Do not try and pry the face gasket bezel off, or you will damage the headset. Application / Windows logs. I'm so fed up with my Index atm. If nothing is lighting up, there is nothing connected to the headset Reply In the past two years I never had any problem with my index. Valve Index Replacement Tether. Personally, I don't like the feel of disconnecting the headset end, thus I've placed this as the last check step, but if nothing else worked, disconnect and (carefully) reconnect this end of the cable. Estimated Delivery: 4-8 Business Days. . The only thing I changed is the ssd because windows took to much disks pace, everything else is 100% the same. The clip is shaped like an army ant's mandibles if that helps describe how the tabs hold it in place. Open menu Open navigation Go to Reddit Home ill get the "tether disconnected at headset" message after fiddling with everything if i plug into the pcie usb board ill get "The last USB device you connected to this computer has malfunctioned and windows doesn't recognize it" The breakaway is designed to separate if for some reason the headset is pulled past the cable length, without pulling your likely expensive computer to the ground, and damaging the DisplayPort and USB ports the cable is plugged into (which would mean a new motherboard and GPU). wblnoqcdtejzejjqfiwa